Terms of Service
AERTHIQUE Terms of Service
1. Introduction
Welcome to AERTHIQUE, a premier Med Spa located in Downtown Los Angeles, California. By booking an appointment or purchasing a service package from AERTHIQUE, you agree to be bound by the following Terms of Service. Please read them carefully.
2. Services Offered
AERTHIQUE offers a range of individual services and packaged deals, including but not limited to:
- Laser Hair Removal
- Microneedling + PRP
- Hair Restoration PRP
- IV Hydration
- Vitamin Injections
- Botox
- Fillers
- VI Peel
3. Payment Policies
We accept debit and credit card payments. Payments are processed through PayPal, Square, and Acuity Scheduling. Full payment is required at the time of booking or at the time of service, depending on the service being provided.
Cancellation Policy: Clients must cancel or reschedule appointments at least 24 hours in advance. Failure to do so will result in a $50 cancellation fee.
Refund Policy: All sales are final. No refunds will be issued for services rendered, including individual services or packaged deals. If a service package is purchased, all services within the package must be used within the specified time frame. No refunds or credits will be provided for unused services within a package.
4. Privacy Policy
AERTHIQUE respects your privacy. We collect personal information such as name, phone number, and email when you book online. We also collect and maintain medical history, consent, and intake forms. This information is kept confidential and is only used for the purposes of providing you with services and managing your treatment plans.
We do not sell or share your personal information with third parties, except as required by law.
5. HIPAA Compliance
AERTHIQUE is committed to protecting your health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA). We ensure that all personal health information (PHI) collected during your visits is handled with the highest level of confidentiality and security.
Our HIPAA Practices Include:
- Confidentiality: Your PHI is only accessible to authorized personnel who need it to provide care or process transactions.
- Security: We implement physical, administrative, and technical safeguards to protect your PHI from unauthorized access or breaches.
- Access and Disclosure: We will not disclose your PHI without your consent, except as required by law or for treatment purposes.
If you have any questions about our HIPAA practices or how your PHI is protected, please contact us at (323) 474-9653 or visit our website [www.aerthique.com](http://www.aerthique.com).
6. Liability
By receiving services at AERTHIQUE, you acknowledge that you have been informed of the risks associated with the treatments. AERTHIQUE is not liable for any adverse effects, injuries, or complications resulting from treatments. Clients agree to release AERTHIQUE from any claims of liability, except in cases of gross negligence.
7. Client Responsibilities
Clients are responsible for:
- Providing accurate and complete medical history and other relevant information before receiving any treatment.
- Following all pre- and post-treatment instructions provided by AERTHIQUE.
- Arriving on time for appointments. Late arrivals may result in a shortened session or rescheduling.
Failure to comply with these responsibilities may affect the outcome of your treatment and could result in the cancellation of your appointment.
8. Contact Information
If you have any questions or concerns regarding these Terms of Service or the services provided by AERTHIQUE, please contact us at:
- Phone: (323) 474-9653
-Website:[www.aerthique.com] (http://www.aerthique.com)